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Best Auto Repair, Portsmouth

4650 Portsmouth Blvd Portsmouth, VA 23701

757-488-1964
Opening Hours
  • Mon 8:00AM - 5:30PM
  • Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
  • Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
  • Sat Closed
  • Sun Closed
CONTACT US

757-488-1964 | 4650 Portsmouth Blvd Portsmouth, VA 23701

The Best Auto Repair And Maintenance Services

Whether you have a car that's been sitting a little too long or a fleet that needs a basic check, John's Service Center in the Portsmouth, VA 23701 area can get your vehicle back on the road quickly, and we work with your insurance company to ensure you get the best repair job at a competitive price.

To schedule an appointment or find out more about what we can do for your vehicle, contact us at 757-488-1964.

Our expert auto repair services include:

Domestic General Repair
Your domestic car, regardless of how cautiously you drive, will inevitably require some general repairs. These could range from engine diagnostics to brake services, and alignment adjustments to electronic repairs. For top-notch maintenance of your domestic vehicle, get in touch with us. Our team is well-equipped to handle the complexities of various domestic vehicle models.

Import General Repair
Import vehicles, whether chosen for their economy or style, will need general repairs eventually. These vehicles require specific knowledge and tools that not all auto shops have. If your import vehicle needs attention, visit John's Service Center for expert repair services. We possess the necessary expertise to restore your vehicle to peak condition.

Warning Lights Questions and Answers

Q: Why does my car keep saying the coolant level is low?
A: If a low coolant warning light is on do not continue to drive and go directly to the auto repair shop. It is simple and often inexpensive to fix at John's Service Center. Waiting to get the problem resolved can result in high-cost engine repairs. If the low coolant warning light continues to flash on, then there is a leak in the car's cooling system. Coolant fluid can leak in several ways. First, external leaks from radiator hoses, second, connections between hoses, or lastly, from the radiator itself. Your car's radiator cap may leak due to a faulty seal on the cap which can be easily resolved by a specialist at our shop in Portsmouth.

Q: Why Is My Car's ABS Light On?
A: An Anti-Lock Braking System or ABS warning light on your dash indicates something in your car's ABS needs to be checked out by a qualified mechanic. Your ABS is one of your most important safety systems. Do not ignore this warning light. Common issues are:
  1. Malfunctioning ABS module
  2. Low levels in the brake fluid reservoir
  3. Broken speed sensor
  4. The ABS system is not receiving power
Q: How do I fix a persistent traction control warning light?

A: Normally, when the traction control light comes on while driving it indicates the car's traction control lost grip or traction going around a sharp curve or while driving on wet pavement. However, sometimes the traction control warning light will come on and stay on.

The best way to determine whether it was just a fluke or a real issue is to shut your vehicle off and turn it back on. If the light is off, then it was likely a temporary malfunction. If the light does not reset, come by John's Service Center in Portsmouth and let us fix it.

Q: Why is my throttle control warning light on?
A: The connection between the gas pedal and acceleration is controlled by your car's throttle. The amount of acceleration or throttle control is governed by a sophisticated computer system. Any disruption of the electrical signals will affect your vehicle's acceleration and cause the throttle control warning light to come on. If your throttle control light comes on go directly to John's Service Center in Portsmouth.

Q: What are the main problems that cause a throttle control warning light to come on?
A: The five main issues are:
  • Irregular or dangerous unintended acceleration
  • Intermittent loss of throttle control
  • Sudden drop in fuel economy
  • Hesitation or stumbling when accelerating.
  • Engine stuck unable to accelerate beyond a fast idle.
Q: Can I drive with the throttle control light on?
A: No, unwanted acceleration may occur and cause an accident. Go straight to the repair shop. There can be many different causes for the throttle control warning light, many are simple fixes.

To learn more about our General Repair services, call us at 757-488-1964 or request a quote by clicking below:


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  • ASE (Automotive Service Excellence)
  • ACDelco TSS
  • TECH-NET
  • BG Products
  • Car Care Aware

Testimonials

I was looking for a reputable repair shop to take my car for service. My neighbors recommended John's. I first took my car for state inspection and oil/filter change. I was in and out in less than an hour. On another occasion my son thought he needed a battery for his truck. We stopped in at John's as he was going to lunch, but he took the truck in and replaced the battery. My wife took her car to several local shops including some dealerships due to a loud roar in the front. She was told she needed a hub bearing. The price of repair ranged from 600-800 dollars and about 4hrs to perform the repairs. I took her car to John's who was booked full all week. I explained my wife had to go out of town for Christmas and was afraid to drive it with a bad bearing. I was told to bring it in tomorrow morning. He did the work for less than all the other shops and completed the work in about two hours. Again, this shows a business that cares about customer satisfaction. Needless to say, John's Service Center has won over my entire family and we have found a place that appreciates our business. I highly recommend this company to anyone looking for a decent place to service your vehicle needs.
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